Privacy policy

Privacy Policy

Last updated: September 3, 2026

OUDAVIJI is a UK-based fragrance business committed to protecting your privacy and personal information. We currently accept and deliver orders within the United Kingdom only and do not offer international shipping at this time.

This Privacy Policy explains how we collect, use and protect your personal information when you visit our website, place an order or contact us. Our online store is powered by Shopify.

Information We Collect

Depending on how you use our store, we may collect:

Your name, email address, telephone number, billing address and delivery address
Order, transaction, return and refund information
Payment method, payment status and transaction information
Information you provide when contacting us
Device, browser, IP address and website usage information
Your marketing and cookie preferences

How We Use Your Information

We may use your personal information to:

Process payments and fulfil your orders
Arrange delivery, returns and refunds
Provide customer support and order updates
Operate, secure and improve our website
Prevent fraud and protect our business
Send marketing communications where permitted by law
Meet our legal, tax and regulatory obligations

How We Share Your Information

We may share information where necessary with Shopify, payment processors, delivery providers, IT and analytics providers, and other trusted service providers that help us operate our business.

We may also disclose information where required by law or to protect our legal rights.

Payments

Payments are processed through Shopify and/or other payment providers. These providers may process the information necessary to authorise and complete your payment in accordance with their own privacy and security practices.

Cookies and Marketing

Our website may use cookies and similar technologies to operate correctly, remember preferences, understand website usage and improve our services. Where required by law, we will request your consent before using non-essential cookies.

Where permitted by law, we may send you information about OUDAVIJI products, promotions and offers. You can unsubscribe from marketing emails at any time using the unsubscribe option provided.

Shopify and International Data Processing

Our store is powered by Shopify. Shopify and other service providers may process personal information outside the United Kingdom, even though OUDAVIJI currently only delivers orders within the UK.

Where required, appropriate safeguards will be used for international transfers of personal information in accordance with applicable UK data protection law.

Data Security and Retention

We take reasonable measures to protect your personal information against loss, misuse and unauthorised access. However, no method of electronic transmission or storage is completely secure.

We keep personal information only for as long as reasonably necessary to fulfil orders, provide our services, maintain business records, resolve disputes and meet legal, accounting and tax obligations.

Your Privacy Rights

Under applicable UK data protection law, you may have rights regarding your personal information, including the right to:

Access your personal information
Correct inaccurate information
Request deletion or restriction in certain circumstances
Object to certain processing and direct marketing
Request data portability where applicable
Withdraw consent where processing is based on consent

These rights may be subject to certain legal exceptions. To exercise your rights, please contact us using the details below.

Complaints

If you have concerns about how we handle your personal information, please contact us first so we can try to resolve the issue. You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.

Changes to This Policy

We may update this Privacy Policy when our business practices, services or legal requirements change. Any updated version will be published on our website with a revised "Last updated" date.

Contact

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Email: info@oudaviji.com
Address: 76 The Drive, Feltham, Greater London, TW14 0AL, United Kingdom

For applicable UK data protection purposes, OUDAVIJI is the data controller of personal information processed by us.