Privacy policy

Overview

This Privacy Policy describes how OUDAVIJI collects, uses, and protects your personal information when you visit or make a purchase from our website.

We are committed to protecting your privacy and ensuring your personal data is handled in a safe and responsible manner in accordance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website and services, you agree to the collection and use of your information as described in this Privacy Policy.

Who We Are

OUDAVIJI operates this website and is the data controller responsible for your personal information.

If you have any questions about this Privacy Policy or how your data is handled, you can contact us using the details provided below.

What Personal Information We Collect

We may collect and process personal information when you interact with our website or services. This includes:

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment details (when placing an order)

We also collect:

• Order details (products purchased, transaction history)
• Information you provide when contacting us
• Technical data such as IP address, browser type, device information, time zone, and website interaction behavior

How We Collect Your Information

We collect personal information in the following ways:

• Directly from you when you place an order, create an account, or contact us
• Automatically through cookies and similar technologies when you browse our website
• From third-party service providers such as payment processors and analytics providers

How We Use Your Personal Information

We use your personal information to:

• Process and fulfil orders (payments, shipping, delivery)
• Communicate with you regarding your orders
• Provide customer support
• Improve our website, products, and services
• Personalise your shopping experience
• Send marketing communications (only where consent is given)
• Detect and prevent fraud
• Maintain website security
• Comply with legal obligations

You may opt out of marketing communications at any time.

Legal Basis for Processing

Under UK GDPR, we process your personal data based on:

• Performance of a contract (to fulfil orders)
• Legal obligations
• Legitimate interests (e.g. improving services, fraud prevention)
• Consent (e.g. marketing communications)

Sharing Your Information

We only share your personal data when necessary, including with:

• Shopify
• Payment processors
• Delivery/shipping companies
• IT and analytics providers

We may also share data if required by law or to protect our legal rights.

We do not sell your personal information to third parties.

Social Media and Marketing

We use platforms such as TikTok and Instagram to promote our products and engage with customers.

If you interact with us on these platforms, your data will also be subject to their respective privacy policies.

We may use your data to display relevant advertisements on these platforms.

Cookies

Our website uses cookies to improve your browsing experience and understand how visitors use our site.

Cookies help us:

• Remember preferences
• Enhance user experience
• Analyse website performance

You can control or disable cookies through your browser settings, but this may affect website functionality.

Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy, including legal and accounting requirements.

Typically, we retain order-related data for up to six years to comply with UK legal obligations.

Your Rights

If you are located in the United Kingdom, you have the following rights:

• Right to access your personal data
• Right to correct inaccurate data
• Right to request deletion of your data
• Right to restrict or object to processing
• Right to withdraw consent at any time

To exercise your rights, please contact us using the details below.

Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

However, no system is completely secure, and we cannot guarantee absolute security.

Children’s Data

Our website and services are not intended for individuals under the age of 18.

We do not knowingly collect personal data from children.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices.

Any updates will be posted on this page with the revised date.

Contact Details

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: info@oudaviji.com
Address: [Insert Business Address Here]

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the United Kingdom:
https://ico.org.uk