Terms of service

Terms of Service

Last updated: September 3, 2026

Welcome to OUDAVIJI. These Terms of Service explain the terms that apply when you visit our website, place an order or purchase products from us.

OUDAVIJI is a UK-based fragrance business. We currently accept and deliver orders within the United Kingdom only. Our online store is powered by Shopify.

By using our website or placing an order, you agree to these Terms of Service together with our Privacy Policy and Refund Policy. Nothing in these Terms affects your statutory rights under applicable UK consumer law.

Using Our Website

You may use our website only for lawful purposes and in accordance with these Terms.

You must not:

Use our website for unlawful, fraudulent or harmful purposes
Attempt to interfere with the security or operation of our website
Upload or transmit viruses, malicious code or harmful material
Copy, reproduce or commercially exploit our website content without permission
Use our website in a way that infringes the rights of OUDAVIJI or any third party

Products

We make reasonable efforts to display and describe our products accurately. However, colours, packaging and appearance may vary slightly depending on your device, screen settings, product batches or packaging updates.

We may update product descriptions, prices, availability or discontinue products where reasonably necessary.

Nothing in these Terms limits your legal rights if a product is faulty, not as described or otherwise does not meet the requirements of applicable UK consumer law.

Orders

When you place an order, you are making an offer to purchase products from OUDAVIJI.

Your order is accepted when we confirm that your order has been accepted. We reserve the right to decline or cancel an order where reasonably necessary, including where:

A product is unavailable
Payment cannot be authorised
There is an obvious pricing or product information error
We reasonably suspect fraudulent or unauthorised activity
We are unable to fulfil the order

If we cancel an order after payment has been taken, we will refund the amount paid for the cancelled order.

Please check your order details carefully before submitting your order.

Prices and Payment

Product prices are displayed on our website and may change from time to time. The price charged will normally be the price displayed when your order is placed, subject to correction of obvious errors.

Any applicable delivery charges will be shown during checkout before you complete your purchase.

Payments are processed securely through Shopify and/or other payment providers available through our store.

You agree to provide accurate and complete billing, payment and contact information when placing an order.

Shipping and Delivery

OUDAVIJI currently delivers orders within the United Kingdom only.

Delivery times shown on our website are estimates unless expressly stated otherwise. We will take reasonable steps to deliver your order within the timeframe provided.

We are not responsible for delays caused by events genuinely outside our reasonable control. However, nothing in these Terms removes any rights you may have under applicable UK consumer law where an order is delayed or not delivered.

Responsibility for the goods passes to you when you, or a person identified by you, takes physical possession of them, subject to applicable law.

Returns, Refunds and Cancellations

Returns, refunds, exchanges and cancellations are handled in accordance with our Refund Policy and your rights under applicable UK consumer law.

Our Refund Policy provides information about return eligibility, faulty or damaged products, exchanges and how to contact us regarding a return.

Nothing in our Refund Policy or these Terms limits any statutory rights that cannot legally be excluded.

Intellectual Property

Unless otherwise stated, the content of our website, including the OUDAVIJI name, branding, logos, product descriptions, photographs, graphics, designs and other materials, belongs to OUDAVIJI or is used with permission.

You may use our website for personal and non-commercial purposes. You must not reproduce, distribute, modify, publish or commercially use our content without our prior permission, except where permitted by law.

Third-Party Services and Links

Our website may contain links to third-party websites or use services provided by third parties, including Shopify, payment providers and other service providers.

We are not responsible for the content, availability or privacy practices of third-party websites that we do not own or control. You should review their applicable terms and privacy policies before using their services.

Shopify

Our online store is powered by Shopify, which provides the e-commerce platform that enables us to offer our products to you.

Your purchases are made directly from OUDAVIJI. Shopify provides technology and services that support the operation of our online store but is not the seller of OUDAVIJI products.

Personal information processed through our store is handled as explained in our Privacy Policy and, where applicable, Shopify's own privacy policies.

Customer Accounts

If customer accounts are available on our website, you are responsible for keeping your account information and login details secure.

You must provide accurate and current information and should contact us if you believe your account has been accessed without permission.

Errors and Availability

Occasionally, our website may contain errors or inaccurate information relating to product descriptions, prices, promotions, availability or delivery information.

We may correct genuine errors and update information when reasonably necessary. If an error affects an order you have already placed, we will contact you where appropriate and explain your available options.

Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability that cannot be excluded or restricted under applicable consumer law.

We are not responsible for losses that were not reasonably foreseeable when the contract was formed or losses resulting from circumstances outside our reasonable control, except where applicable law provides otherwise.

Products purchased from our consumer store are intended for personal and household use. We are not responsible for business losses arising from use of products purchased primarily as a consumer, except where the law requires otherwise.

Privacy

How we collect, use, store and share your personal information is explained in our Privacy Policy.

By using our website, you acknowledge that your information may be processed by Shopify and other service providers where necessary to operate our store and provide our services.

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, services, website or legal requirements.

Any updated Terms will be published on our website with a revised "Last updated" date. Changes will not affect orders already accepted unless required by law or agreed with you.

Governing Law

These Terms of Service are governed by the laws of England and Wales.

If you are a consumer living elsewhere in the United Kingdom, you will continue to benefit from any mandatory protections available to you under the laws applicable where you live and nothing in these Terms restricts any rights you have regarding where legal proceedings may be brought.

Contact

If you have any questions regarding these Terms of Service, please contact us:

Email: info@oudaviji.com
Address: 76 The Drive, Feltham, Greater London, TW14 0AL, United Kingdom